Shands Auto Body, Inc.

YOU HAVE THE RIGHT TO CHOOSE WHERE YOUR CAR IS REPAIRED

IT'S THE LAW!

Many times when you call to make a claim with your insurance company due to an accident, they will be quick to offer you a list of what body shops they recommend.  Be cautious, not all repair facilities are the same!

That is one common example of "steering".  Others include:

They say they cannot guarantee the repairs at a body shop not on their list.

They say the work on your vehicle will be delayed because they have to send an adjustor to the shop to assess the damages, thus creating an inconvenience for you.

They say you may have to pay the difference if the body shop's estimate is more than they are willing to pay.

At Shands Auto Body

We are committed to providing our customers with high quality safe repairs to bring your vehicle back to pre-accident condition.  And, it's backed up with our lifetime warranty for as long as you own the vehicle.

No matter what you've been told, delays rarely occur because of not using one of their "preferred repair facilities".

We gladly work with all insurance companies to reach an agreed upon estimate for repairs and labor rates.

For our local customers we offer pick-up and drop-off services.

Be an informed consumer - know your rights!

Michigan House Bill No. 4635 states that:

1) An adjustor or insurer or a director, officer, broker, agent, attorney-in-fact, employee, or other representative of an insurer shall not do any of the following with respect to a claim under an insurance policy for collision damage to an automobile:

a) shall not compel or coerce the insured or claimant to choose a particular repair facility, claim center or other similar facility for presenting the claim or automobile for loss adjustment.